Terms & Conditions
Terms and Conditions
Last updated: 16 February 2026
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By using this website, you agree to the following terms and conditions. If you do not agree, please do not use the website.
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1. General information
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This website is operated by The Butterfingers Bakery, based in South Africa. The information provided on this website is for general information purposes only.
2. Use of the website
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You agree to use this website lawfully and not in a way that may damage, disable, or interfere with the website or its content.
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3. Services and information
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All services, prices, and information provided on this website are subject to change without notice. Any quotes or estimates provided are not binding unless confirmed in writing.
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4. Limitation of liability
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While we make every effort to ensure accurate information, The Butterfingers Bakery, is not liable for any loss, damage, or injury arising from the use of this website or reliance on its content.
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5. Intellectual property
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All content on this website, including text, images, logos, and designs, is the property of The Butterfingers Bakery, unless stated otherwise. Content may not be copied or reused without written permission.
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6. Third-party links
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This website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.
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7. Privacy
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Use of this website is also governed by our Privacy Policy.
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8. Governing law
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These terms are governed by the laws of the Republic of South Africa.
9. Custom Orders
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All custom orders (including cakes, cupcakes, and personalized items) are made to order according to the client’s specific requirements and design approval. Once confirmed, custom orders may not be cancelled or refunded unless agreed in writing.
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10. Allergens
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Our products may contain or come into contact with common allergens, including but not limited to nuts, dairy, eggs, gluten, and soy. While we take reasonable precautions, The Butterfingers Bakery cannot guarantee an allergen-free environment.​
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11. Collection & Delivery
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It is the customer’s responsibility to ensure correct collection or delivery details. We are not responsible for damage or delays once an order has been collected or delivered.
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12. Product Appearance
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All images on this website are from previous orders and are for illustrative purposes only. Final products may vary slightly in color, size, or design due to the handmade nature of our products.